US shipping only / $10 off on orders $75+
Shipping Info
Shipping Options
Shipping Option #1: UPS 2nd Day Air.
With this shipping option, your mantis should only be in the mail for 2-3 days. This shipping method is usually safe, but in cases of extreme weather, even with good insulation and packaging, we cannot guarentee live arrival of your mantises.
Shipping Option #2: UPS Next Day Air.
With this shipping option, your mantis should arrive the next day after being dropped off at the post office. This is the safest shipping method especially if you are worried about extreme weather conditions.
Live Arrival Guarantee (LAG)
Live Arrival Guarantee or LAG means that we can guarentee that your mantis arrives alive and healthy upon recieving it. If your mantis arrives dead, we can offer a complete refund for the price of the mantis (not the shipping).
The only exception to this rule is if you ordered a mantis using UPS 2nd Day Air during extremely cold or hot conditions. We require your temps to be between 35 - 95 °F for us to honor the LAG. We will honor the LAG for all orders using the UPS Next Day Air option regardless of weather conditions.
Shipping Dates
Orders will be shipped only on Mondays or Tuesdays. (Usually Mondays)
This means that if all orders were shipped out on Monday, and you place an order on Tuesday, your order will not be shipped until the next Monday or Tuesday along with the rest of that weeks orders.
Shipping later on in the week can be risky because of shipping delays over the weekend.
PRE-ORDERS:
If you have ordered a mantis that is a "Pre-Order", that means that the mantis is still too young and too small to ship out. We cannot ship any mantises until they are atleast L2 (meaning they have molted atleast one time after hatching.)
Usually pre-orders will be shipped out to you after a couple weeks.
Insulation + Cold/Heat Pack
Regardless of the shipping method you choose, each package will be sent with proper styrofoam insulation and a heat or cold pack if neccesary depending on the temps in your area.
